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The general terms and conditions define the conditions for the rental of the equipment as well as the obligations of the lessor and the lessee. These conditions are binding for the landlord and the tenant as contractual provisions in accordance with Article 120 of the Obligation Code (Official Journal of the RS, No. 97/2007).

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  • The landlord under this contract has the name Bike Vibe, Rok Markočič s.p., Kostanjeviška cesta 8, 5000 Nova Gorica;
  • The tenant under this contract is a person who rents an object agreed in accordance with this contract and transmits personal data (last name and first name, address, type and number of the ID card, telephone number);
  • The rental agreement is a document in which the leased device is entered by entering identifiable identification information and signs, the operation, possible damage and defects of the purchased device, the time of acquisition and the estimated return time, notes, tenant information and the signature of the tenant.
  • External location is the place where the landlord delivers or picks up the equipment after consultation with the tenant;
  • The website is accessible at http://www.bike-vibe.si.

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The rental conditions are published on the website http://www.bike-vibe.si and are an integral part of the rental relationship between the landlord and the tenant. The landlord reserves the right to change or amend the conditions. Unless otherwise stated, the changed conditions take effect on the day of their publication on the website. By signing the back, it is assumed that the tenant is familiar with the rental conditions (published on the website http://www.bike-vibe.si) and thus enters into a contractual relationship.

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Equipment rental with Bike Vibe, Rok Markočič s.p., are edited by general terms and conditions of rental, offical price list of Bike Vibe, Rok Markočič s.p., and a duly completed and signed take-over slip / the rental agreement.

Equipment rental with Bike Vibe, Rok Markočič s.p., and a duly completed and signed take-over slip.

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The contractual relationship comes into existence when the landlord fulfill the rental agreement, the tenant signs the rental agreement and pays the rent.

The tenant undertakes to provide truthful personal data when concluding the rental agreement.

Before renting the rental equipment, the tenant must provide identification (first and last name, address, type and number of the ID, telephone number). The document can also be photocopied or photographed with the permission of the owner. Data or copies are only kept for the purpose of maintaining the tenant's ID for the duration of the rental and are destroyed when all borrowed equipment is returned.

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Bike Vibe, Rok Markočič s.p. (as the person responsible for the processing of personal data) will use surname, first name, address, telephone number and the type and number of the personal document to be specified on the rental contract or invoice (hereinafter referred to as data), which is required for the processing of the tenancy, only use for this purpose. The tenant's information is stored in the company in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR EU Regulation 2016/679). The information will only be used or disclosed for the purposes for which you have received your consent, as it must be submitted or at the request of the official authorities of the Republic of Slovenia.

At the time of processing the data, the customer has the right to access the data relating to him and to request the correction, restriction of processing, portability or deletion of all or individual data in accordance with the applicable provisions in writing on request to the company headquarters or electronically via mail. The data, which are processed due to contractual obligations and legal regulations for the purpose of implementing the rental contract, will be saved by the company for 6 years from the end of the rental agreement or accordance with the statutory retention periods.

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For the use of the equipment, the tenant undertakes to pay to the landlord a rent in the amount for the agreed rental period, which is published in the price list on the website http://www.bike-vibe.si.

Payment can be made in cash when the rental property is taken over, or by transfer to the IBAN SI56 6100 0002 4742 137, opened at the Delavska hranilnica d.d., stating the first and last name of the tenant. Upon receipt of the equipment, a bank confirmation of payment must be presented. The daily rental or multi-day rental runs by agreement. Unless otherwise agreed, the daily rental period is from 9:00 a.m. and ends one hour after sunset. The multi-day rental period is from the planned first day from 9:00 a.m. to the last day at 7:00 p.m.

Unless otherwise stated in the general terms and conditions, the agreed rent do not includes the costs required for the normal use of the rental object (e.g. electricity consumption, etc.). These costs, which are incurred during rental and until the return of the equipment, are paid by the tenant. The landlord undertakes to charge the battery full when renting the electric bike.

The delivery and pickup of devices at municipality of Goriška brda and Vipava valley are covered by the landlord. The tenant undertakes to provide the landlord with a deposit of € 100 in cash if it's requested at the start of the rental period. The deposit will be refunded in full if the tenant returns the property to the landlord in the condition he has received.

The full amount of the rent must be paid to confirm the reservation. If the reservation is canceled at least four days before the start of the rental agreement, the amount will be fully refunded. In the event of cancellation within the last three days, the entire amount will be retained.

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The tenant is liable for all damages that are made due to improper or negligent actions. In the event of damage by the tenant or third parties that occur during the rental of the property, the tenant is responsible. However, it corresponds to the maximum of the market value of the item.

The tenant may not sublet the contract object or pass it on to third parties without the written consent of the lessor.

The tenant undertakes not to use the property for illegal purposes and not to use the property contrary to its usual or expressly agreed use without the express written consent of the landlord.

If the tenant violates the general terms and conditions, the landlord can unilaterally terminate the contractual relationship in accordance with these general terms and conditions without reclaiming the rent.

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In case that the tenant returns the property, after the end of the tenancy, in worse condition than the property was at the time of its handover to the landlord and the deterioration is due to circumstances that go beyond the normal use of the property (e.g. due to an improper use or maintenance which causes the damage) the tenant is obliged to compensate the landlord for all damage caused by the impairment of the object and to reimburse the costs for cleaning or repair by a specialist.

In case that the tenant does not return the item to the landlord after the agreed time of rental, the clients can agree that the landlord can request the return of compensation. Which arises because the rental object cannot be used in the period after the agreed rental agreement has expired.

In the event that the tenant does not return the device at the agreed time, a contractual penalty will be charged for the payment of the one-day rent for each day of the delay.

In case of bike damage, the landlord can replace the bike with another until the end of rental agreement. Such exchange of a bike or equipment takes place according to the availability of bikes and equipment at the landlord, regardless of whether replaced bicycle or equipment has different properties from the replaced. If the landlord does not have a spare bike (or equipment), he is not obliged to return the money to the tenant if it is less than 2 hours until the end of the rental. Otherwise the pro rata rent will be reimbursed with the rental period. The landlord must comply with the provisions of this point, unless the bicycle or the equipment is damaged by the tenant's negligent or willful conduct. A battery consumption which is disproportionate to the mileage and which is claimed due to the full performance of the battery cannot lead to an exchange of the rental object.

Service mediation, which is not caused by tenant improper use, is included in the price during rental.

When returning damaged devices, a log is to be made in which the status of the returned items is recorded. If the tenant does not want to sign the protocol or if he does not agree with the landlord's findings, the landlord has the right to comply with the provisions of these general terms and conditions, in particular the provisions on payment of damages and security deposit.

If the deposit is not sufficient to repair or replace the device, the tenant is obliged to fully compensate the damage caused to the landlord.

If the tenant does not return the device within a reasonable period of time after the rental expires, it is assumed that the tenant has misused the device. In this case, the landlord will inform the law enforcement agency.

In the event that the property is stolen or the equipment is damaged in anyway and the police keep a record of it, the tenant must provide the landlord with copies of these documents. In this case, the tenant has to provide the landlord with deposit equal to the market value of the property. The deposit will only be reimbursed to the tenant if the stolen device is returned, otherwise the amount will be retained as agreed compensation.

The following price list applies to injuries or damage to the bicycle due to improper use, repair service and loss of bicycle equipment:

  • Loss or damage of bike equipment (backpack with equipment, helmet, lock, key of the lock, light)=100.00 EUR
  • loss or damage of the charging adapter or battery charging key=€ 50.00
  • Loss or damage of the bike battery=€ 500

Price list in case of damage:

  • Brake lever with cable set € 100
  • Chain € 40
  • intentional damage to the rim € 55
  • Damage to the rear derailleur € 65
  • Damage to the gear shift € 15
  • Pedal damage € 25
  • Damage to the front / back wheel € 55
  • Rear wheel damage € 30
  • Droppost damage € 150
  • Damage to front or rear suspension €300

Prices for everything not listed are according to the price list of our dealer, KULT SOLKAN, bicycle shop and service.

The prices include the replacement of damaged parts. All prices are exclusive of VAT, as we are not a taxable company within the meaning of paragraph 1 paragraph 94 of the ZDDV-1.

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The tenant ensures that he has the necessary knowledge, permits and information and is able to use the object of the contract properly and waives all claims against the company in connection with the use of the borrowed equipment in advance. In the absence of such knowledge, authorizations or information, he undertakes to obtain these before using the subject matter of this contract. Use of rental objects si at your own risk. When using rented bicycles, the tenant must comply with the applicable road traffic regulations. When using a rented object, the landlord is not liable for any injuries to the participants in the event of an accident.

The landlord undertakes to inform the tenant of the essential characteristics of the object before handing over the object of use and that the object o have the properties required for the intended use of the object. The rental to children up to 16 years is not allowed. For young people from 12 to 16 years of age, use is only permitted when accompanied by a legal guardian who also assumes responsibility for damage that the child causes to a third person or that affects the child himself.

The landlord may refuse to deliver the bicycle to a person (including a child) who they believe does not meet the conditions under the Road Traffic Safety Act (ZVCP-1) or for any other legitimate reason.

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These conditions are subject to the law of the Republic of Slovenia. All disputes regarding their implementation and their consequences are subject to the jurisdiction of the competent courts of Slovenia, for which the parties are expressly competent, arbitration proceedings of inclusion

The landlord and the tenant will endeavor to settle disputes about the implementation and the consequences of the conditions by mutual agreement. If the dispute cannot be resolved in this manner, the landlord and tenant will endeavor to resolve the dispute through arbitration and other alternative means of resolving the dispute.

If this is not possible, the court in Nova Gorica is responsible for the dispute in matters of local and territorial jurisdiction.

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Some bikes have a built-in GPS tracker. In case of bicycle theft, the GPS will be activated and the bicycle location data will be handed over to the competent authorities.

These bike rental conditions at Bike Vibe, Rok Markočič s.p. will take effect on 10. 08. 2021.

This is an unofficial translation of Bike Vibe, Rok Markočič s.p. General Terms and Conditions. The official version is available in Slovenian language at www.bike-vibe.com.